Augusta University Chris Peterson at DSS Consulting Case Study
Description
- Summarize the key facts of the case study.
- Discuss at least one break down in communication in the case study. Based on principles from the text, what could have been done to avoid the break down in communication?
- Discuss how the case study relates to two concepts from Ch. 11 (Understanding Individual Behavior), Ch. 12 (Motivation), Ch. 12 (Leadership) and/or Ch. 15 (Controlling).
- As a manager, what would you have done differently?
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