Learning Resources

Human Services Values

Schram, B., Mandell, B.R., Dann, P.L., & Peterson, L. (2020). An introduction to human services: Policy and practice (9th ed.). Pearson.

• Chapter 3, “Strategies, Activities, and Tasks of Human Service Work” (pp. 56–76)
• Chapter 4, “Attitudes/Values, Skills, and Knowledge of the Human Service Worker” (pp. 77–99)

National Organization for Human Services. (n.d.). What is human services? https://www.nationalhumanservices.org/what-is-huma…

Personality Assessment

Humanmetrics. (2020). Jung typology test [Interactive media]. http://www.humanmetrics.com/cgi-win/jtypes2.asp

By Day 7

Submit a 2- to 3-page journal entry that addresses the following:

• Given that advanced human services professional practitioners often work in leadership roles, describe one of your personality traits that would be particularly useful in a leadership role and one that might pose some challenges in a leadership role and explain why. Then, explain what steps you would take to address the challenges. Be specific.
• Consider the other roles addressed in this course (i.e., planner, humanitarian, outreach worker, advanced case manager, and advocate). Describe one of your personality traits that would be particularly useful in one of those roles and one that might pose some challenges in one of those roles and explain why. Then, explain what steps you would take to address the challenges. Be specific.
• Compare your personal values to the values associated with the practice of human services. Are there instances where your personal values conflict with the human services values? If so, how might you resolve the conflict?