Learning Resources

Advanced Case Management

Hunter, B. A., Lanza, A. S., Lawlor, M., Dyson, W., & Gordon, D. M. (2016). A strengths-based approach to prisoner reentry: The fresh start prisoner reentry program. International Journal of Offender Therapy and Comparative Criminology, 60(11), 1298–1314. https://doi.org/10.1177/0306624X15576501

Oliver, C., & Charles, G. (2016). Enacting firm, fair and friendly practice: A model for strengths-based child protection relationships? British Journal of Social Work, 46(4), 1009–1026. https://doi.org/10.1093/bjsw/bcv015

Schram, B., Mandell, B.R., Dann, P.L., & Peterson, L. (2020). An introduction to human services: Policy and practice (9th ed.). Pearson.

• Chapter 8, “Interviewing” (pp. 207–236)
• Chapter 9, “Direct Strategies: Working with People One-on–One” (pp. 237–254)

Walden University (Producer). (2020b). Hart City [Interactive media]. Walden University Blackboard. https://class.waldenu.edu
Note: Visit the Hart City Women’s Correctional Center and view the scenario about Sarah, who is meeting with her case manager to prepare for aftercare services.

Using the Walden Library to Find Scholarly Human Services Resources

WaldenULibrary. (2018, November 8). Webinar: Advanced social work and human services library research [Video]. YouTube.
Note: The approximate length of this media piece is 49 minutes.

To Prepare
Review your Course Announcements for possible information related to this week’s Discussion and Assignment.
Review the Learning Resources on advanced case management. Consider the steps and strategies used in the case management process, the role of interviewing in case management, and the benefits of using a strengths-based approach to case management.
Go to the Hart City virtual community using the link that is provided in the Learning Resources. Once you are in the community, go to the Hart City Women’s Correctional Center. View the scenario about Sarah Reeves, who is meeting with her case manager to prepare for aftercare services. Identify specific case management strategies, approaches, or theories the advanced human services professional practitioner used and whether they were effective. Then, assume the role of the practitioner in the scenario and think about one goal or objective you would propose for Sarah.
By Day 4
Post an explanation of why advanced case management is an important function for an advanced human services professional practitioner. Then, describe one effective and one ineffective case management strategy, approach, or theory the advanced human services professional practitioner used in the Hart City scenario, and explain why each was effective or ineffective. Finally, assume the role of the practitioner in the scenario. What is one goal or objective you would propose for Sarah? Support your response with information from the Learning Resources and at least two scholarly sources from the Walden Library.
By Day 6

Respond to two of your colleagues’ postings. Respectfully agree or disagree with their evaluation of the effectiveness of the case management strategies, approaches, or theories identified.