University of Phoenix Intro to Project Planning Discussion

I’m working on a business discussion question and need an explanation and answer to help me learn.

This week you are introduced to project quality management, including the definition of quality, the cost of quality, and the benefit of quality. Ensure you read Chapters 1 and 4 before answering the DQ. (Project Quality Management Why, What, and How by Kenneth H. Rose, PMP)

Note: Read the DQ carefully as you are required to answer several parts to one question.

• When it comes to project management, understanding the quality aspect is very important. In your own words, describe quality, freedom from failure, and features that meet the customer needs. In accordance with the PMBOK Guide, there are certain requirements to meet the quality standards. Understanding those requirements, identify a company that is or has in the past violated these standards. Explain what could have been done differently.