UIC Assess Performance, Risk, and Quality with Metrics Worksheet

For this assignment, you will develop a performance management plan to identify how each activity in your WBS will be measured for correctness, completeness, and quality.

Create your performance management plan by completing the following steps:

Review the feedback provided by your professor in the previous assignment and revise your WBS accordingly.

Define the Key Performance Indicators (KPI’s) you will need to measure the performance of network devices and appliances, telecommunications bandwidth, transmission speed, node capacity, etc. Consider both local, cloud, and remote locations, especially when there are international headquarters or offices located in several countries and regions.

1. Create a table (such as the one below) with at least 10 KPIs (metrics for performance measurement) to determine the project status or progress. You can add more columns or descriptions if needed.
2. Table 1.
3. Sample Reporting and Processing Speed Metric

Metric, Parameter or KPI

Description and Purpose

Device, Data Repository, Application

Data to be Measured

Reporting Format

Describe the tools you are going to use for progress reporting, such as tables, statistical analysis, charts, graphs, or dashboards. Make sure you cover considerations for remote connections and communications such as time zones, tools for virtual communications, currency exchange for purchasing purposes, international legal requirements and standards, like GDPR, etc.

Develop a strategy for performance and progress reporting to automate the data collection process to enable the project manager to focus on the analysis and progress report. This strategy can include recommendations of software tools to use for business intelligence reporting, like Power BI, Trello, or Jira. Answer these questions to help you develop your strategy:

What are the required parameter configurations for telecommunications transmission, processing speed, or telecommunications capability that must be measured and expected for crucial optimal network processing? Sample considerations could be regional addressing schemes such as:

NRO – Number Resource Organization (NRO) – Organizations that mainly manage IPv4 and IPv6 addressing schemes and the WhoIs database.

AFRINIC – African Network Information Numbers – covers the African region.

ARIN – America Registry for Internet Numbers – covers the United States, Canada, and portions of the Caribbean.

LACNIC – Latin America and Caribbean Network Information Center – Covers Latin America and portions of the Caribbean not served by ARIN.

RIPE – Resource IP European Network Coordination Center – Covers Europe, Russia, and Central-West Asia region.

What are the best performance monitoring and reporting tools identified as part of your benchmark exercise to recommend as part of the strategic implementation plan?

What system architecture and user interface (UI) design criteria would you consider when creating a KPI reporting system and why?

Which specific network, hardware nodes, or application requirements must be considered, and why?

What is the recommended frequency of the performance evaluation process, and why?

Who are the responsible team members or officers in your project who must be in charge of these quality and performance evaluations?