SEU Decision Making and Problem Solving Case Study
Description
Assignment Question(s):(Marks 15)
Read the case study titled as “When Two Leaders on the Senior Team Hate Each Other” by Boris Groysberg and Katherine Connolly Baden published in Harvard Business Review, and answer the following Questions:
Identify the main problem and subproblems of the case? [Mark 1]
Identify the causes of problem based on the following techniques? [Marks 3]
Cause of the problem- 5 Why Technique
Why-1
Why-2
Why-3
Why-4
Why-5
Develop a Cause-and-Effect Diagram
What information should you gather, that would be helpful to know before making decision? [Mark 1]
Develop a mind map for decision making, [2 Marks]
Write all the alternative choices of your decision. As HR Manager, what will be your decision to resolve this issue and why? [Mark 2]
Weighing the alternatives [Marks 2]
When weighing the various alternatives, how well each alternative fulfills the variables to consider can be expressed as scores. A different rating scale will be used to assess each alternative:
+2 very suitable
+1 quite suitable
0 neither suitable nor unsuitable
-1 not quite suitable
-2 not suitable at all
Note: Positive numbers (+2 or +1) indicate that the alternative is able to fulfill the variables, whereas negative numbers (-2 or -1) denote the opposite.
Write the conclusion and overall assessment. [Marks 2]
HR Manager may face Ethical dilemma in resolving the issue and finding solutions. What could be possible ethical issues in the above case? [Marks 2]
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