San Diego State University Kitchen Nightmares Reflection Paper

Description

Watch this episode of Kitchen Nightmares and respond to the questions below in full sentences. Be aware there is adult language in the video: https://www.youtube.com/watch?v=s8n_cOeWBTs&list=PLSbzP-NwYl3cinvK533VK4TLwmf8zJTwD

1.Evaluate the each of the seven dimensions of change using examples from the episode.

2.Use fidelity and uniformity (p. 338) to evaluate the organizational changes that Gordon Ramsey implements. How fidelitous and uniform were the changes? Do you consider the intervention a success?

3.Imagine you are hired as a communication consultant to suggest communication interventions and improvements. What communication changes would you recommend? Suggest three specific communication changes that would improve communication at the restaurant and explain how they would improve communication. Do not include material recommendations (e.g. buy fresh fish), they must be communication recommendations (e.g. assign an employee to call orders in the kitchen/expedite orders).

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