New Jersey Institute of Technology IT Service Implementation Options Paper

Lakewood IT’s management is asking for additional information in your analysis.  They are tasking you with exploring and researching some options associated with their project.  Management wants you to research IT service implementation options.  More specifically, you must research Software as a Service (SaaS) solutions vs. non-SaaS solutions for IT service departments.  The paper must:

Identify and describe, at least, two SaaS solutions and two non-SaaS solutions

Describe, at least, two benefits and two limitations associated with each solution

• Identify one preferred SaaS solution and one, preferred non-SaaS solution as the best options for Lakewood IT.