Hult International Business Analyst Coca Cola Operations Professional Portfolio

Description

Think Like a Business Analyst

Kanban – Focus on the Flow, Identify Bottlenecks, Improve Efficiency

Your Professional Portfolio as a Business Analyst: Ready to be shared in Interviews / Present to a Client/ Company

As a Business Analyst, your key value add is to be able to take the Business flows, connect them to the “front-line” for better accountability and tracking, and help remove Bottlenecks through the lens of Salesforce Modules.

A) Select the company / Industry of your choice

B) Select 2 Business flows for: Sales, Marketing, Customer Service, Operations

C) Your Project as a Business Analyst:

What would the Executives /Managers want to see in terms of Metrics / KPIs, Dashboards, Reports (Think in terms of 3-5 metrics / KPIs to track accountability and Reporting)?

What are the “Pain points“ for the beginning of the chain that need to be alleviated.

What are the modules, fields, status, and other details that you would do to map Salesforce modules / screens to your Client / Company’s Business Process.

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