EC Healthcare Environment in Massachusetts Case Study

Description

Review Case Study – Ellen Zane – Leading Change at Tufts-NEMCLinks to an external site. [PDF file, 298 KB].

This case study illustrates a strategic change movement at a struggling teaching hospital in Massachusetts. Tufts-NEMC engaged in a series of strategies to try to adapt to a rapidly changing healthcare environment. You will extract the salient strategies employed and analyze the effectiveness.

Then, analyze this case by answering the following questions. Use the case study analysis rubric as a further guide to what is expected in your analysis.

Describe the healthcare environment in Massachusetts as Zane assumed leadership.

What was happening with Tufts-NEMC in the 1990s?

By 2002-2003, what are the problems at Tufts-NEMC? How did these problems develop?

What did Zane do in her first six months?

What had Zane accomplished by the middle of 2006?

If you were Zane, what would your strategic plan be for the next six months? The next 12 months?

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