CUNY Brooklyn College Business Intelligence Tool Metrics and KPIs Essay

SCENARIO

You are currently a Business Analyst for a large organization. You have been asked to interview leaders within your organization to determine which metrics and KPIs should be implemented for the new Business Intelligence (BI) tool your department is creating to track performance. Via email (shown below), your manager has asked you to create metrics and KPIs for a number of other departments within the organization and email that document to them by the end of business today.

INSTRUCTIONS

First, craft your diagram for the four departments. Next, create an email response in Microsoft Word, copy and paste your diagram into it, and provide the answers to the remaining questions. Your email response should include the following:

• Describe the BI methodology and concepts that were used in the creation of the metrics and KPIs.
• Discuss how this data could be used in building BI and analytical frameworks for future initiatives.
• Analyze how the decision to use the new BI tool and performance metrics will optimize business performance.
• Provide attribution for credible sources needed in completing your response email.