Business Customer Service & Job Interview Beneficial Steps Discussions
Description
Discussion Question:
1.
/content/enforced/116564-$andbox.trn1082/Careers in Customer Service Article.pdf
/content/enforced/116564-$andbox.trn1082/Customer Service Career Developement Article.pdf
/content/enforced/116564-$andbox.trn1082/Professional Social Networks Article.pdf
Read the three articles, then answer the question below
What steps would be most beneficial in preparing for a job interview? Explain your answer.
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Assignment Question:
2.
-Prepare a 200-300 word document as if you were advising a student on how to find a job in customer service and advance in career development. Based on this unit’s reading, what are the key suggestions you would offer the student?
Note: This is a formal document that can be set up as a memo, letter, or report. There is a section in the Content Tab of D2L that shows examples of letters, documents and memos. Be sure to use paragraphs when writing documents in this course. All work should be proofread, and the grammar/spell check should be used before assignments are submitted. Documents will be checked for plagiarism. If plagiarism is confirmed then the student will be given a 0 for the assignment.
The readings are “Careers in Customer Service” and “Customer Service Career Development”
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