Arizona State University Career in Customer Service Discussion
Description
Career is customer service
so basically it’s 4 chapters and how they are important to the law career
the chapters
Companies ;eg Company Facts Terminologies 1.2 Langue at Work; Present Simple 1.3 Practically Speaking; How to ask someone to repeat information
Contacts e.g Describing your Job and Contacts 2.2 Language at Work; Present Continuous 2.3 Practically Speaking; How to say phone numbers and spell names
Products and Services e.g Language at Work; How to show interest 3.3 Practically Speaking; Giving a research report 3.4 Business Communication; Products you can’t live without
Visitors e.g Asking questions 4.3 Practically Speaking; How to confirm information 4.4 Business Communication; Welcoming a visitor
Reflect on the course topics focusing on the topics you found most useful. Explain what you
learnt from them, how could you apply this in your career.
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