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CU Ensuring High Product Quality and Greater Customer Satisfaction Discussion

CU Ensuring High Product Quality and Greater Customer Satisfaction Discussion

CU Ensuring High Product Quality and Greater Customer Satisfaction Discussion

Question Description

I’m working on a information technology discussion question and need an explanation and answer to help me learn.

The discussion for this week is around Agile. The first reading is the Agile Manifesto itself. I thought it was important to start with that short document that opened a new world and not just for SW development. The second document is a brief simple explanation of the differences between Scrum and Kanban, probably the two most popular methodologies used to implement Agile. The third one is an entertaining talk that acidly criticizes the hype around Agile. Please use this 3 documents and any other you may find in your own research on this topic (don’t forget to include you’re references).

The purpose of this discussion is for you to share your take about Agile. What was the problem it intended to solve, your experience about it, your opinion as to whether it is really dead and, if it is, why was that and what the alternative is, if it is not, what is way to really put it in practice and why it is so difficult.

Finally I would also like you to share your opinion about why Agile is (or is not) important for a CIO. In other words: what CIOs should do about Agile and whether it is also relevant to other leaders in the organization.

READINGS AND WEBINAR
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  • Dave Thomas: Agile is Dead (
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