Recommendations for Improvement

[WLOs: 1, 2, 3, 4] [CLOs: 3, 4, 5]

Prior to beginning work on this assignment, read Chapters 3, 4, and 5 from the course textbook, specifically focusing on Chapter 5, and pay close attention to Table 5.1.

Process management activities include the following:

Design:

Ensuring that the inputs to the process, such as materials, technology, work methods, and a trained workforce, are adequate, and that the process can achieve its requirements.

Control:

Maintaining consistency in output by assessing performance and taking corrective action when necessary.

• Improvement:

Continually seeking to achieve higher levels of performance in the process, such as reduced variation, higher yields, fewer defects and errors, smaller cycle times, and so on.

For this assignment, you will select a service or product in your organization or an organization of your choice, and write a paper discussing the process management activities that are involved. 

 These are the chapters needed to review to answer above. It won’t let me download it to send to you. So I’ve include the text below with the chapters.Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.). Cengage Learning.Chapter 3: Customer FocusChapter 4: Workforce FocusChapter 5: Process Focus